Refund policy

ALL SALES ARE FINAL

No return, no refund, and no exchange.

We pack your orders very carefully with three steps method, and packing process is recorded to ensure every item is received in the perfect condition.

If item you received is DAMAGED by carrier during shipping process/transport , contact us immediately within 7 calendar days from the delivery date at: Alexvusupply@gmail.com including:

- Name on order:
- Order number:
- Shipping address:
- Provide us with the evidences (photos/videos...) in the email.

After investigation , we will determine if you are qualified for the replacement.

Please note:
Items without options of colors and/or styles will be sent to purchasers in random colors/styles

All returned items due to damages during transportation must be in original package and unopened